Medical Benefits & Claims
Aetna
Railroad Employees National Plan: 1-800-842-4044
Aetna Claim Submission Address:
Aetna
P.O. Box 981106
El Paso, TX 79998-1106
Highmark Blue Cross Blue Shield
https://www.highmark.com/member/member-guide
Railroad Employees National Plan:
1-866-267-3320
Highmark Claim Submission Address:
Highmark BCBS
Railroad Dedicated Unit
P.O. Box 890381
Camp Hill, PA 17089-0381
UnitedHealthcare
https://member.uhc.com/myuhc?action=logout&locale=en-US
Railroad Employees National Plan:
1-800-842-9905
UnitedHealthcare Claim Submission Address:
UnitedHealthcare
P.O. Box 30985
Salt Lake City, UT 84130-0985
FSA Benefits & Claims
FSA Customer Care Center
8 a.m. – 8 p.m. EST
1-888-298-9754
Prescription Benefits & Claims
Optum Rx
24 hour access/7 days a week
1-844-368-8736
Optum Rx Claim Submission Address:
Optum Rx Claims Department
P.O. Box 650334
Dallas, TX 75265-0334
Teladoc and Health Advocate
Teladoc Health (Telemedicine)
24 hours a day, 7 days per week
1-800-Teladoc (835-2362)
Teladoc Health (Expert 2nd Opinion)
8:00 a.m. – 9:00 p.m. ET
1-866-904-0910
Health Advocate (Member Advocacy)
24 hours a day, 7 days per week
Health Advocate staff is available for assistance after hours and weekends.
1-866-799-2690
Dental Benefits & Claims
Aetna Dental Member Services
https://www.aetna.com/
1-877-277-3368
Vision Benefits & Claims
EyeMed Member Services
https://www.eyemed.com/en-us/
Mon. - Fri. 7:30 a.m. - 11p.m. EST
Sun. 11 a.m. - 8 p.m. EST
1-855-212-6003
